You don’t need a PayPal account to purchase through PayPal. Most credit and debit cards are accepted at checkout. PayPal’s trusted consumer protection applies to purchases from testyourgold.com.

For customer security, no financial information is collected on the testyourgold.com website.  You may make contact and request a bank transfer if preferred.

The device should arrive within 10 business days to most parts of the world. You will be sent a tracking number. If tracking shows the package has arrived but you have not received the item, check your local post office. Our couriers leave parcels at the nearest post office if the receiver is not home at the time of delivery.

The package for shipping is free of branding. On customs documents the unit is described as metal test gauge.

Due to freight restrictions the device is shipped without batteries.  It requires 4 AA cells.

Coupling gel is included in the kit. Replacement ultrasound gel can be bought from pharmacists. Hand sanitising lotion also works well, and can be found in supermarkets. 

All common gold, silver and platinum bullion and bars with a flat surface and testing thickness greater than 1.5mm can be tested.  Note that some cast (poured) silver bars thicker than 25mm can have strong attenuation properties which can make readings difficult.  It is usually possible to test 100oz cast silver bars, however 1kg is the recommended size for investors.

Enquire for testing very large bars.

Sections to be tested must have at least 8mm diameter at the surface without heavy embossing or stamping. This is to ensure a reliable coupling for the probe.

1oz – 100oz cast gold bars
1oz – 100oz minted gold bars
5oz – 1kg cast silver bars
5oz – 100oz minted silver bars
5oz – 100oz minted platinum bars

Ultrasound testing will not working reliably on coins, jewellery and scrap.

No. Ultrasonic pulses are adversely affected by plastic packaging or cases. The sound waves are reflected at the interface between the plastic and metal and returned to the probe which will give a nonsense reading.

Replacement Warranty for Defective Product

Gauge: 1 year

Probe: 90 days

All warranty claims for any fault in any components incurred under normal use and service must be immediately reported by email to info@testyourgold.com or by the contact form within the warranty periods.

If requested you must send to testyourgold.com proof of purchase and a written description of the fault (including image samples and any other relevant material requested); and subject to the applicable consumer laws in your jurisdiction, you may be required to pay for all packing, freight and insurance costs for transit of the product to be returned.

If the warranty claim is accepted testyourgold.com will, subject to the applicable consumer laws in your jurisdiction, at its cost repair or replace any faulty parts or rectify any faulty workmanship; and return the product to you.

The warranty does not apply where damage is caused outside of reasonable use and care, including without limitation:

(a) normal wear and tear;
(b) abuse, mishandling, accident or failure to follow operating instructions;
(c) leaking batteries;
(d) exposure to liquid or infiltration of foreign particles;
(e) servicing or modification of the product other than by testyourgold.com.

Purchase and Returns  Policy

Received defective or damaged item; received item with missing part(s); item is lost during delivery.

If you are dissatisfied with your purchase for reasons of missing items or parts, items damaged in transit, or non delivery; within 20 days of purchase date or 48 hours after item receipt, whichever is sooner, you must contact us by email at info@testyourgold.com or by use of the contact form .

Any refunds on items will be issued in the same payment form as tendered at the time of purchase. Once the item is received and inspected your purchase will be refunded or a exchanged. Please allow 7-14 days for a credit to appear on your account. If the item is sent back for an exchange, please allow 3-5 business days for the replacement to be processed.

All returned or exchanged items under the Purchase Policy must be in unused condition and in their original box.

For all your gold and silver testing needs, custom orders, and additional requests please send an email to info@ testyourgold.com or use the contact form.